Ponant benefits

Modalities

The PONANT Yacht Club card is presented to each adult guest aged over 18 and eligible for the PONANT Yacht Club programme. The benefits and status are acquired upon confirmation of the reservation, unless it is cancelled prior to departure, and may be modified without notice. Free-of-charge or cancelled cruises – regardless of the reason for the cancellation – and cruises booked as part of a Group reservation (through a group travel agency) or a ship Charter, are not taken into consideration when calculating loyalty status. Benefits and status are available as soon as an individual booking is confirmed.

⁽¹⁾The discount on your future bookings applies to port-to-port prices, and excludes taxes, discretionary expenses and transfers. This discount can only be combined with the PONANT Bonus discount, the discount applied to onboard cruise sales, the Referral Program offer, the Privilege Single offer and with the consecutive cruises discount.
⁽²⁾The discount for onboard expenses, except for excursions, applies to everything other than ‘Prestige’ brands in the Boutique, jewelry, watches and black pearl products, tobacco and the exceptional wines and high standard spirits. The complete list of these products is available at reception during the cruise. Aboard the Paul Gauguin, SCUBA diving, jewelry from the Boutique, Deep Nature Spa, Melanie Shook DUPREE art sales, Dance group “O TAHITI E” & Guest Entertainers CD’s & DVD ’s are all excluded from the discount for onboard expenses.
⁽³⁾Onboard credit is NO-exchangeable, NO-refundable and NO-transferable. It is valid for all expenses on board (excursions included), once all eligible discounts have been applied. Onboard credit can be used on the Paul Gauguin and will be offered in the following equivalent US dollar amounts: $50 for MAJOR / $100 for ADMIRAL / $150 for GRAND ADMIRAL / $200 for COMMODORE. Not valid on pre-bookable and pre-payable tours, excursions or cruise programmes or for gratuities.
⁽⁴⁾Laundry service is free on board, within the limit of 5 items per day and per person.
⁽⁵⁾Complimentary upgrades offered on board, to a superior cabin category or to the same category on a superior deck, are based on availability, offered within a maximum of 48 hours after boarding and only for PONANT cruises.
⁽⁶⁾You may change your cruise free of charge the first time you change your cruise package, provided that the request is made 90 days or more before the cruise’s departure date (and 150 days or more for Expedition Cruises). The new departure date must be within 12 months of the original planned departure. Only one change can be made free of charge per calendar year per person for GRAND ADMIRAL and COMMODORE status, regardless of the cruise in question, and can only be applied to the first change only.
⁽⁷⁾Dedicated phone line is only available for French-speaking COMMODORE, as well as Australian and New Zealand GRAND ADMIRAL and COMMODORE and only for PONANT cruises.
⁽⁸⁾Priority boarding is subject to availability and only applies to certain ports of embarkation and only for PONANT cruises.

Have you lost your PONANT Yacht Club card? You can make a request directly via our website by filling in the form on the Contact page and telling us that you have lost your card. We will send you your new PONANT Yacht Club card as soon as possible.