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Booking with Confidence

To enable you to book your next voyage with complete confidence, we have introduced a range of exceptionally flexible, STRESS-FREE booking and cancellation conditions that allow you to cancel or postpone your voyage without charge.

Our Ultra Serenity policy
Covid guarantee included

In such an unusual period, we have implemented an Ultra Serenity policy with the most comprehensive and appropriate guarantees, so that you have greater flexibility in booking and, if necessary, the option of postponing or cancelling your next trip. Get optimal protection with our included Covid guarantee.

Relaxed booking conditions

For any new cruise booked between 25 November 2020 and 30 June 2021 for a cruise with an open departure:
• 25% deposit
• final payment: 30 days before departure

+ 30 days
before departure

Postpone or cancel free of charge and for whatever reason.
Email: reservation@ponant.com

- 30 days
before departure

Without a reason

Positive Covid test or vaccination absence

The usual policy applies

Free postponement or cancellation

Your cruise
cannot be operated

100% Future Cruise Credit

Full refund of all the money you committed

+ 30 days
before departure

Postpone or cancel free of charge and for whatever reason.
Email: reservation@ponant.com

100% Future Cruise Credit

- 30 days
before departure

Without a reason

Positive Covid test or vaccination absence

The usual policy applies

Free postponement or cancellation

Full refund of all the money you committed

Your cruise
cannot be operated

Full refund of all the money you committed

Non retroactive booking conditions, non appliable to existing bookings (bookings made before 25/11/2020). The cancellations and rebooking conditions apply to the cruise service only. For other services, especially air travel, cancellation incurs the actual costs requested by those companies. This information is an extract from the guarantees and is not contractual. Conditions apply for all customers who live in the EU, French overseas departments and territories, and Switzerland, Monaco and Andorra. More information in the «General conditions of sale» section on www.ponant.com. Non-contractual document.

Your customised estimate

To request a quote, please fill out the form below and a PONANT cruise consultant will get in touch with you shortly.

Your information




Enter your first name
Enter your last name


Enter an email address we can contact you at, in the format xxx@xxx.xx For example: alain@gmail.com


Enter your phone number
For example: 0600112233


 


Your cruise plan

Select the destination that you'd like to travel to.


Optional: Select the region that you'd like to travel to.



Choose the type of ship you want to go to. Indicate Soil Explore if at this point you do not know which one to choose.
Select the number of people (including you) who will be on the voyage - At this stage, you don't need to say whether they're adults or children.


Optional: Do you have any comments or additional information you'd like us to know? Enter them here.



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Get in touch with PONANT!


: Enter your details in the form below to contact one of our cruise consultants.


Your information



Enter your first name
Enter your last name


Enter an email address we can contact you at, in the format xxx@xxx.xx For example: alain@gmail.com


Select the subject of your message


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* Required fields